Frequently Asked Questions

Grooming on your pet should start at about 10 weeks of age (after second vaccination), to let your pet become acquainted with the sounds of the grooming salon, noises such as dryers and other dogs. These exposures started early will help your pet to acclimate to the grooming environment. The first six months of life for a dog is almost like five years of a human. It is important to begin early. After a while your pet will take everything around him or her in stride and make it a normal experience and not a traumatic one. Once your pet is comfortable with grooming and its sounds, regular grooming should be performed every two months.

Grooming rates vary depending on the breed of your pet, the condition of his or her coat, what type of temperament the pet has and the type of services you choose. All these factors play a part in pricing, along with what type of style can be done on the dog versus what the owners want. Some owners want a longer style, but if your pet is matted this will be almost impossible and very painful for your pet to attempt to brush it out. In order to do a long style the pet has to be maintained with proper brushing in between groomings. So, without seeing the dog, and its condition of coat we can only estimate the cost to a specific range.

That depends on the type of pet and the condition of the coat. A good general time period is anywhere between four and eight weeks. Many people have their pet groomed every other week or even every week to help combat odors and shedding around the home.

We try to schedule your pets grooming as best as possible. We use approximate times for you to bring your pet in. Usually, the earlier you arrive, the earlier we can return your pet to you.

Yes, we do bathe cats. We also groom cats. The cat should be comfortable with grooming. The skin on a cat is very thin and can be cut rather easily. If your cat is not comfortable with grooming and you still would like them groomed or shaved, we can refer you to a veterinarian.

We have a variety of shampoos. Which one we use is based upon your pet’s skin. We first bathe your pet to get all of the dirt out of the coat and then the second one will be with one of our special shampoos if needed.

We do teeth brushing but we do not clean teeth. If your pet has a lot of plaque on their teeth and their gums are red and appear irritated, they should be seen by a veterinarian.

No. In fact, we believe these devices should not be used in any grooming salons. Our groomers hand-dry pets after they have been bathed. This requires brushing out the coat to remove shedding hair, while blowing it dry with equipment similar to your home vacuum cleaner although in reverse and larger in volume of course. When the pet’s coat is almost completely dry, he or she is put into a holding compartment to rest. A high volume of room temperature air is circulated through that compartment. We never heat the circulating air.

Dog Performers will not tranquilize a pet in order to groom it. Our groomers are well trained in handling nervous pets and treat every pet with TLC. If a pet is too agitated or nervous to be safely bathed or groomed, our staff will not attempt to force the service on the pet. If you, as the owner feel you need to tranquilize your pet before grooming, please make sure we are fully aware of why you felt this was required and when it was administered.

Many people bathe their pets between grooming sessions. This is a good idea to help keep your pet clean, but you should know that there’s a right way and a wrong way to bathe your pet. You should always brush your pet’s coat before you bathe your pet. Most people don’t know that this is one of the major reasons your pet’s fur becomes matted. If there are any knots in your pet’s coat, the water will keep making them become tighter until the groomer has no choice but to shave the coat short. Brushing before the bath will help to prevent this situation.

Some pets itch as much as people would after they have shaved their legs or other areas. Another reason could be the pet was matted and the groomer had to use a very short blade to get under that matting to be able to lift it away from the skin. For some reason, white or light-colored dogs are more prone to scratching after grooming. Discourage your pet from scratching or shaking its head, as he or she can cause more irritation if left unattended. Gold Bond Medicated Powder is helpful in preventing itching. Apply Gold Bond only to the coat, NOT any open sores, head or eyes. You can also use any quality diaper cream for butt, belly and jaw areas.

Please don’t try to cut out any knots or mats at home with scissors. It is quite easy to cut your pet’s skin. Leave them alone until your groomer can shave them out.